Use self-service routes, in-app controls, and direct support channels for account support, safety reports, privacy requests, billing questions, partnerships, and media or company enquiries.
For login, registration, profile, verification, photo review, notifications, suspended access, or account settings.
For harassment, impersonation, scams, coercion, suspicious profiles, threats, blackmail, or unsafe offline behaviour.
For data access, correction, deletion, consent, account-data questions, privacy complaints, or information-sharing concerns.
For subscription status, checkout, provider reference, failed payment, refund review, reconciliation, or billing-support questions.
For verified venues, relationship ecosystem partnerships, professional collaborations, community partners, and brand opportunities.
For press, public information, corporate communication, brand assets, founder or company questions, and official statements.
If someone is in immediate danger, contact local emergency services, local authorities, or a trusted person near you. Do not wait for a website or in-app response.
For safety reports, keep screenshots, profile names, message context, dates, phone numbers, payment requests, and any relevant off-platform details.
Use self-service, in-app controls, and the correct escalation channel so account, safety, privacy, billing, and company requests are handled properly.